FREQUENTLY ASKED QUESTIONS

Where can I buy Case knives?
Case knives are available nationwide at hardware and home improvement stores, specialty cutlery shops, sporting goods stores and catalog retailers. For a dealer near you, visit the Case Authorized Dealer Locator.


How much is my Case knife worth?
Case knives are the premiere collectible brand in the industry. While we make the product, we let the collecting community establish the worth of a knife after the retail sale. Many of our knives have increased in value over time. However, the use of knives as an investment is a risk like any other investment. The value of a Case knife is usually determined by how much a collector is willing to pay to add to his or her collection. We encourage collectors to reference the many books and pricing guides available about Case knives.


How do I sign up for the Case Collectors Club?
Case knife enthusiasts can become a member of the largest knife collecting association in the world be calling 1-800-523-6350. An application is also available on-line at Join Now. Annual membership is $15 and a lifetime membership is $150.


What are the benefits of being in the Case Collectors Club?
  • The Case Collector magazine
  • Knife offers available ONLY to Case Collector Club members.
  • Sponsorship of two Junior Club Members for free
  • Access to a tour of the Case manufacturing plant
  • Updated information on Case events and tour schedules



Are all Case knives made in the United States?
Yes. Case Cutlery remains committed to handcrafting each and every knife in the United States. The majority of our knives are made in Bradford, PA, where Case has been manufacturing cutlery for over a century.


Can I send a Case knife in for repair?
Yes. Case offers a limited lifetime warranty on its knives which warrants every Case knife to be free of manufacturing defects for the life of the owner. We will repair or replace with a new Case knife, at our option, any Case knife that is defective. Case does not warrant against normal wear or misuse. Please allow four to six weeks for repair. If you believe your knife has a manufacturing defect, mail your knife along with a written explanation of the problem to: W. R. Case & Sons Cutlery Co., Repairs Department, Owens Ways, Bradford, PA 16701. If you have an additional question about a Case knife repair, you can click here to email our Repair Center.


Can I take a tour of the factory?
Factory tours are an exclusive benefit of being in the Case Collectors Club. Club members are welcome to schedule a tour of the Case factory by calling1-800-523-6350 or by emailing us. (Please give us 48 hours notice).


Where is Case Cutlery?
Case is located in northwestern Pennsylvania in the city of Bradford. Bradford has nearly 10,000 residents and is situated near the Allegheny National Forest. It is 80 miles south of Buffalo, NY. Map to the factory


How can I tell if I have a Genuine Case Collectible?
A Genuine or Authorized Case Collectible is any product that is either marketed by Case or has been approved as a genuine quality collectible. Case has two symbols, the “Long Tail C” serialization and the Genuine Collectible Medallion, that ensure the integrity of a commemorative. Look for one or both of these when adding to your collection to ensure it is a genuine Case knife collectible.


How can I obtain a Case Catalog?
Case publishes a yearly catalog that includes all standard product offerings (this excludes promotional knife families). If you are interested in obtaining a catalog , contact Case Cutlery at 1-800-523-6350.


What is the Case Dating System?

The Case Dating System is a method for identifying the year a knife was manufactured. The dating symbols are found on the tang stamps at the base of the blade.

In 1970, Case added ten dots beneath the “U.S.A” on all knife tangs. Each year a dot was removed. In 1980, the same dating system was used. The differences are the “lightning” form of the “s” in “Case” and “USA,” as well as the placement of the dots above the “USA.” From 1990 to mid-1993, the actual date was stamped on the tang. The dot system was used again from mid-1993 through 1999. In 2000, Case introduced a new tang date stamp: five Xs and five dots. From 2001 through 2005, one dot is removed each year. From 2006 through 2009, an X is removed each year.




How can I identify a Case knife pattern?
The number stamped on the tang of the main blade of every Case knife identifies the pattern. The first number symbolizes the handle material (6 for example is Bone), the second number is the number of blades and the third number is the factory pattern number (54 for example is a Trapper).


How can I tell if a Case knife is made with stainless steel or chrome vanadium steel?
There are a number of ways to tell is your knife is stainless steel or chrome vanadium.  The stamp on the blade tang can identify the steel. For example if the stamp says “USA 6207 SS”,  SS indicates that the knife is made of stainless steel. The chrome vanadium steel will be indicated in the same place with a “CV” instead of an “SS”. The knife box or packaging has an item number on the UPC label that includes the “SS” or “CV” abbreviations. Most stainless steel knives come in a dark green Case knife box, while the chrome vanadium knives are packaged in a white box.

IMAGE DOWNLOAD SECTION

  • Image Arrangement
    All product images have been arranged according to a hierarchical structure:

    Top Tier - Collections - a group of albums. Collections cannot be downloaded.

    Middle Tier - Albums - a group of individual pictures (for instance, the "Amber Bone" album contains images of 23 different Case SKU's). Albums can be downloaded.

    Low Tier - Pictures - individual (single) knife images. Pictures can be downloaded.

  • Image Selection and Downloading
    You can download single images or albums (families) of pictures. There is no limit to the number of downloads you can perform, but we ask you to use these free resources as efficiently as possible. This allows everyone to share this site freely and in a way that minimizes our operating costs.

  • Downloading images is a two-step operation:
  • Step 1 - Image Selection
    You must first make your selections by placing a checkmark to indicate the image(s) you want. Selecting an entire collection of images will yield all images within it. For example, clicking on the empty box next to the "Amber Bone" collection will yield 23 images when you click the "Download" button. If you need a single image, simply select the individual knives within the collection and hit the "Download" button.

  • Step 2 - Delivery
    Clicking the "Download" button will automatically start delivery of the images you've selected. During the download routine, you may choose the folder on your local drive to which you want the images delivered.

  • ZIP Files
    In order to make our website more efficient, all images selected by you will be compressed and delivered as a single .zip file to your computer. Users operating under Windows XP or higher can access the individual images within the .zip file by simply clicking on it. Other users may need to install a file decompression software tool to access the images. There are a number of free file decompression software applications available from cnet.com or download.com. W.R. Case & Sons will not be responsible for any issues arising from the use of any software application.
LITERATURE SECTION
  • Arrangement Each of our printed marketing materials can be found in this section, according to type (ex. Sale sheets, HotfaXX, catalogs, etc).

  • Image Selection and Downloading
    Each printed piece can be viewed individually by clicking on it, then clicking the "save" icon to copy it as an Adobe Acrobat (.pdf) file to your local drive. Users without Adobe Acrobat Reader software can download and install it for free Adobe PDF



       Whats New:

Special Announcement
Mother-of-Pearl

Jul 21st, 2010: 2010 Fall Promotional Book

Jul 18th, 2010: 2010 Fall Promotional Book Price List

Jul 2nd, 2010: 2010 Fall Promotional Product Images

Apr 16th, 2010: Brooks & Dunn Radio Spots

Apr 16th, 2010: Brooks & Dunn Radio Spots - Authorized Dealer Only

Feb 24th, 2010: Fathers Day Circular Order Form

Feb 24th, 2010: Father's Day Circular Agreement

Jan 20th, 2010: 2010 Promo Book Price List

Jan 13th, 2010: 2010 Promotional Product Images

Jan 11th, 2010: 2010-2011 Product Guide Images

Jan 11th, 2010: 2010 Standard Product Price List

Jan 11th, 2010: 2010-2011 Product Guide

 

 

Case Dealer Inquires           
Phone: 877-227-3996