FREQUENTLY ASKED QUESTIONS

IMAGE DOWNLOAD SECTION

  • Image Arrangement
    All product images have been arranged according to a hierarchical structure:

    Top Tier - Collections - a group of albums. Collections cannot be downloaded.

    Middle Tier - Albums - a group of individual pictures (for instance, the "Amber Bone" album contains images of 23 different Case SKU's). Albums can be downloaded.

    Low Tier - Pictures - individual (single) knife images. Pictures can be downloaded.

  • Image Selection and Downloading
    You can download single images or albums (families) of pictures. There is no limit to the number of downloads you can perform, but we ask you to use these free resources as efficiently as possible. This allows everyone to share this site freely and in a way that minimizes our operating costs.

  • Downloading images is a two-step operation:
  • Step 1 - Image Selection
    You must first make your selections by placing a checkmark to indicate the image(s) you want. Selecting an entire collection of images will yield all images within it. For example, clicking on the empty box next to the "Amber Bone" collection will yield 23 images when you click the "Download" button. If you need a single image, simply select the individual knives within the collection and hit the "Download" button.

  • Step 2 - Delivery
    Clicking the "Download" button will automatically start delivery of the images you've selected. During the download routine, you may choose the folder on your local drive to which you want the images delivered.

  • ZIP Files
    In order to make our website more efficient, all images selected by you will be compressed and delivered as a single .zip file to your computer. Users operating under Windows XP or higher can access the individual images within the .zip file by simply clicking on it. Other users may need to install a file decompression software tool to access the images. There are a number of free file decompression software applications available from cnet.com or download.com. W.R. Case & Sons will not be responsible for any issues arising from the use of any software application.
LITERATURE SECTION
  • Arrangement Each of our printed marketing materials can be found in this section, according to type (ex. Sale sheets, HotfaXX, catalogs, etc).

  • Image Selection and Downloading
    Each printed piece can be viewed individually by clicking on it, then clicking the "save" icon to copy it as an Adobe Acrobat (.pdf) file to your local drive. Users without Adobe Acrobat Reader software can download and install it for free Adobe PDF



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Phone: 877-227-3996           
 

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